Housing and finance

Useful contacts

Try the organisations listed below for further information and advice.

Local

CRI YASS (Youth Accommodation Support Services)

45 Cambridge Road
Hastings
TN34 1DT
Tel: 01424 423344
Fax 01424 719012
E-mail: hastingsyas@crinet.co.uk

CRI and 1066 housing Association Supported Accommodation

This project, in partnership with 1066 Housing Association, provides both accommodation and support to young people aged 16-25. It aims to deliver advice and support to assist young people to sustain tenancies with 1066 HA and live independently.

The support we provide includes:

We work with each person on an individual basis and tailor the support accordingly.  The support is flexible to meet individual needs and can be provided, as part of the tenancy agreement, for any length of time (up to 1 year).  When the young person no longer needs support they can either remain in the accommodation and be granted an assured tenancy or they can move to another property.

Youth Accommodation Support

This service is available to anyone aged 16-25 who are homeless, threatened with homelessness, in housing need or already in accommodation.  Being without a secure home can affect health, as well as access to benefits, education, training or employment.

How we can help:

In securing a place to live:

In maintaining a tenancy:

We can offer independent information, advice and time to explore all available options.

We do not provide accommodation, but will support you in your search.

Further services provided by YASS

We also offer a number of half-day ‘surgeries’ at venues other than our Hastings office which are, essentially, drop-ins:

For further details of the above surgeries, please ring us on 01424 423344 or call in to our drop-in at 45 Cambridge Road between 10am and 12 noon. 

Alternatively, check the Events Diary.

Youth Participation and Consultation

YASS values the input, skills and ideas of our service users.  In order to make the most of these essential resources we invite you to join our Participation and Consultation group.  If you are interested in this, please enquire with any of our staff.

Equal Opportunities

The YASS Projects operate and equal opportunities policy which means that: no referral, user, employee, volunteer, mentor will be discriminated against  on the basis of racial/ethnic or national origin, gender, marital status, disability, sexual orientation, age, religious beliefs, HIV/AIDS status, or criminal offences.

Confidentiality

Our services are confidential and we have an open access policy.  However situations may arise where we will be obliged to notify the relevant authority.

Complaints

You are entitled to make a complaint if you are not satisfied with the service you have received.  If you feel you want to make a complaint, please obtain a copy of the ‘Making Complaint’ leaflet from any CRI office.  This will explain the procedure you need to follow.

Drop-in mornings between 10am and 12 noon.

Or ring 01424 423344 to make an afternoon appointment.

Xtrax

Provincial House
Havelock Road, Hastings
Tel 722524

Young people’s centre for 16-25 year olds.  Help and advice on housing, drugs and substance misuse, parenting, employment, alcohol, benefits, sexual health etc.  Cheap meals, laundry service, showers…

Mon, Weds, Fri, Sun 3-10pm.

Hastings and Rother Bond Board

49 Cambridge Gardens, Hastings
Tel 721775

A service for single people and childless couples.  Providing deposit guarantees to landlords.  Support for vulnerable clients to sustain tenancies.

Drop-in 9-5 Monday to Friday but appointments can also be made over the phone.

HCHA Hostels

Tel 445354

Letter of support required.

Housing Advice Centre, Hastings Borough Council

Portland Place, Hastings

Tel 781212

Advice on all housing issues.  First place to try if homeless, over 18 and in need of emergency accommodation/advice.

0845 – 5pm Mon-Fri.

Also give advice over the phone.

Shelter Housing Action for Hastings (SHAH)

48 Cambridge Gardens, Hastings. Tel 438075

For anyone requiring advice on housing or homelessness or help with finding accommodation.

Drop-in advice 10-12.30
Appointment only 2-5pm
Monday-Friday.

Seaview Project

Southwater Centre
Hatherly Road,
St Leonards
Tel 717981

Open door day centre for over 16s.  offering cheap meals, laundry, benefits advice etc. Particularly those with mental health, substance misuse or complex issues.  Also advice, support and limited temporary accommodation for homeless over 18s.

10-4 Monday – Friday

Social Services Info Line 0845 6010664

National

Shelter – Housing advice website that gives information about practical solutions to common housing problems.  The site can also help you find your nearest agency.  www.shelter.org.uk or free-phone 0808 800 4444

www.housemate.org.uk – Looks at some of the big questions about young people and housing/homelessness.

www.thesite.org.uk – info site for young people that covers housing, employment and managing your finances.

www.adviceguide.org.uk – a general advice and information website produced by the citizen’s advice bureau (CAB)

Refuge – national 24 hour crisis line for women and children escaping domestic violence.  Can refer callers to network of refuges and to Women’s Aid refuges across the UK. 0870 599 5443

Womens Aid Federation – For women experiencing violence in the home.  www.womensaid.org.uk

www.justask.org.uk – Info on legal problems

www.carelaw.org.uk – Info site for young people in care.  Covers many topics, from what your rights are to what happens when you leave care.

www.nationaldebtline.co.uk